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Global Fitness - faking their own records

Global Fitness Inc, Gardena CA
Global Fitness disputing their own statements 

While trying to find the truth about lost merchandise, I asked Global Fitness and its employee's many questions. In some of their answers, they are disagreeing and disputing their own statements. 
Above screenshot about the machine which came back to Global Fitness Inc facility. As everyone can see, their shipping manager says that he never shipped this machine to the client. 
Bellow, it shows clearly that he is the one who sent shipping information to my company...

How am I suppose to understand it? 

Feel free to contact if you have any questions:

Global Fitness Inc, Gardena CA
Global Fitness original info for the shipment. Screenshot of communication with their shipping manager 


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My Precor 833 Elliptical was delivered on 9/22/15. It was sold to me as a demo unit, but I have since learned from Precor that it was actually a used piece of equipment at a commercial gym. There were parts missing there was rusty water dripping from two of the bolts. In addition, I paid extra to have JMFitness arrange for professional installation. Their installation person never showed up and I had to pay out of my pocket for installation. The ramp motor was very squeaky and loud and sounded like it was binding, so I called JM Fitness repeatedly to have them arrange for service. They also committed to reimburse me for the installation I paid for, but they never did. After several weeks, …